We know that now more than ever, flexibility is key when you’re planning a trip. While our previous 30-day cancellation policy was an industry standard, we listened to our passholders and in a post-COVID-19 world, we want to give you greater security to make planning your getaways that much more enjoyable. That’s why we’ve introduced a new cancellation policy:
For all customers that purchase passes from September 1 2020 onwards, you can now obtain refunds on unused passes for up to 90 days after purchase. If your request falls outside of this 90-day window, you will not be eligible for a refund but will have two years in which to use your pass. See the Terms & Conditions for more information.
Purchases made before September 1 2020 are still eligible for a full refund within 30 days of purchase.
London Pass App
Perfect partner to visit London. Fast, Complete and Cost effective Planning a trip to London. London Pass helps since the planning phase till the actual trip. Great scope mixing cruise and many different attractions. You only need to schedule about 3 attractions a day. Makes you save money and what's more precious when travelling: TIME. Fast pass is just great! Nice discounts on different items sold in stores. Just great!!! Totally recommend it.
Mariano Cabrini from Argentina
"The London Pass along with the travel pass gave me the freedom to see everything I wanted to see when I was in London. The travel was exceptionally easy and the fact that everything was prepaid allowed me to be worry free about having enough money set back for admissions and travel. I would recommend the use of the London Pass to anyone travelling to London. I will certainly use it on my next trip!"
Debra from Texas, USA